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The iPADIS Model Policy and Guidance on Accessibility is a unique framework that stakeholders can use in optimising their operations and services to meet the needs of the disabled community. It incorporates applicable international treaties, standards and recommended practices, pacesetting national regulations, industry best practices, as well as views from the disabled community. It is nonprescriptive, performance-based, practical and adaptable to specific architecture and scope of operations. In a user-friendly format, it outlines the minimum recommended service level targets that States and operators should meet and preferably exceed.